Soluciones GBH

Social media management

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Social Media Management and its importance


Why does your brand or company need social media presence?

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Social media is a must for those who want to be at the forefront and have a closer contact with consumers of a brand, understanding that feedback is of major importance for the growth of the brand.

Social media networks are a key element in marketing strategies. Social media presence allows you to establish a connection and a relationship with users, consumers, and potential customers.

Think about it: your target audience uses social media every day, then, why leave your business out of this world? Why wait for your competitor to take the lead?

Social media networks are an effective way to:

  • Communicate with your customers and potential customers.
  • Identify improvements in your product or service.
  • Even if your brand has no social media presence, your customers may mention your brand either to praise it or complain about it. We need to be present on social media to thank, apologize, and inform our audience.
  • Introduce a product or service.
  • The best marketing strategy "word of mouth".
  • Capture allies and partners.
  • Have a global presence.
Empresa conectada

Social media management for businesses and its benefits

Comunicación entre empresa y usuarios

Through social media, businesses serve and respond to users' needs, building a better reputation for their brand. In addition, it was found that social media networks increase productivity in other areas while optimizing and facilitating the work of departments such as customer service, marketing, etc.

Being absent from the world of social media means being outside the flow of information created. Ignoring what is being said about your brand or product (and therefore not being able to defend ourselves), not being able to grow or know what your prospects like or dislike.

A strong social media presence and a good management provide brand visibility and awareness, it strengthens the image of the company, builds trust and contributes to the creation of loyalty.

A very important aspect is that everyday search engines are more influenced by what is shared in social media networks, which shows that social media positioning is a critical factor.

More information about SEO (Search engine optimization) »

Enterprise network management, what should it include?

Development Strategy
Development Strategy

Along with the client, we identify the target audience and what value we can add by including content to then create a strategy that will help us create content to publish on a weekly basis.

Image management
Image management

In line with the corporate identity manual of the company, we define a graphic line for publications.

Content creation
Content creation

After the strategy has been defined, we prepare the content to publish on a weekly basis supported by professional photographs consistent with the brand.

Monitoring and interacting in social media
Monitoring and interacting in social media

We pay great attention to users' opinion about the company's products or services. We appreciate the compliments, we apologize and inform about any inconvenience to the appropriate department within the company, and most importantly, we learn and create a database of frequently asked questions, to become less and less dependent on your personnel to respond to your customers.

Crisis management
Crisis management

If there are any negative comments or messages about your brand or product, we provide advice on how the case should be handled and focus on the comments in a positive manner.

Managing the advertising budget
Managing the advertising budget

We suggest and manage your advertising budget within social media networks so that they capture as many potential supporters as possible.

Why hire us to manage your networks?

Comunicación entre empresa y usuarios
  • Our interest is to build a relationship with your company, so we ensure that all our services give you the best results.

  • Our work team: we understand that there are experts for each area and therefore we have designers, advertisers, journalists and customer service personnel working for your company.

  • We are a company that believes in ongoing training, which is passed on to our customers.

Who takes advantage of our services?

Amadita

Amadita

Pinturas Popular

Pinturas Popular

Centro Policlínico Nacional

Centro Policlínico Nacional

Dubar Imperial

Dubar Imperial

Ron Columbus

Ron Columbus

Diagnosis, Centro de Imágenes Médicas

Diagnosis, Centro de Imágenes Médicas

Centro de Gastroenterología Avanzada

Centro de Gastroenterología Avanzada

 REMAX RD

REMAX RD

Contact us for the management of social medias for your company

Use this form to contact us or call us:
Dominican Republic: +1 809-412-5947 / United States/Puerto Rico: +1 928-366-5947.

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