GBH
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GBH

Fund That Flip

Increasing scalability for a high-growth FinTech platform

The Situation

Fund That Flip (FTF) is a fast-growing FinTech platform revolutionizing the way houses are flipped by connecting investors with individuals or companies that buy and renew homes. As the FTF team set their sights on scaling, they identified a major element of risk preventing their growth: they were licensing the tech that powered their core operations and it did not provide the adequate level of service and response time that their business required.

Fund That Flip was looking for a partner that could own all aspects of this build: collaborate on software strategy, requirements elicitation, user experience, solution architecture, a clear design and execution plan, the development infrastructure including CI/CD pipelines, as well as manage the orchestration of all these elements to produce a software product that could replace the third party vendor they were licensing. And fast.

Client
Client

Fund That Flip’s Context

Vision

Live in a world where they can trust and control the availability, responsiveness, and user experience of one of their most important technology platforms.

Why

Fund That Flip was in a risky situation for a company managing so many sensitive transactions and communications daily. They needed to own their tech to maintain the integrity of their business.

Goals

Scale their operations and eliminate the tech concerns that would become a barrier for that rapid growth.

Vision

Live in a world where they can trust and control the availability, responsiveness, and user experience of one of their most important technology platforms.

Goals

Scale their operations and eliminate the tech concerns that would become a barrier for that rapid growth.

Why

Fund That Flip was in a risky situation for a company managing so many sensitive transactions and communications daily. They needed to own their tech to maintain the integrity of their business.

The GBH Difference

We measure our results by the impact of the work we perform.

We do this by building what is necessary, contributing beyond what is expected, and creating a collaborative environment that puts us together as one team.
Client
Client

What We Did

  • Define product requirements (with the Help of our UX partners) including prototypes and user stories using an INVEST strategy
  • Help Fund That Flip prioritize the product roadmap
  • Build a full workflow and CI/CD pipelines for the product by using JIRA and Jenkins
  • Design and document the solution architecture as well as the detailed design for the product in an agile fashion
  • Test the third party elements that were most risky first 
  • Implement and test the product in an agile fashion; and defining “done” as the story/requirement being production deployable
  • Align with the coding standards and principles from Fund That Flip and work together as one team

Internal KPIs

Commitment

In agile projects, daily standups tend to become a place where commitments are made but rarely remembered the next day. We track compromises our team makes which has proven as a great way to calibrate estimation and utilization.

Number of slack messages

We believe that communication is key for any product/project/partnership to be successful. So besides having video calls several times a day, interaction in Slack (or other messaging platforms) is very important. The more communication (not noise) there is, the better the level of synchronization between teams.

PR Open/PR merge ratio

In an environment with CI/CD, merges drive progress in the workflow. Therefore, identifying the open/merge ratio allows bottleneck identification in areas like code reviews and quality assurance.

The Result

Fund That Flip has full control over their tech with a product that’s built for evolution, which uses their standard practices and software architecture guidelines. Furthermore, since we’ve worked together as one team there is a complete understanding of the technical elements from the FTF team which means there is no need for a lengthy transition period.